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Privacy Policy

Privacy Policy

Lala Land by Rooted Wellness

Last Updated: January 31, 2025

Welcome to Lala Land by Rooted Wellness ("we," "our," or "us"). Your privacy is sacred to us, just like your wellness journey. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our application and services. Please read this policy carefully to understand our practices regarding your personal data.

1. Information We Collect

Personal Information

  • Name and email address when you create an account
  • Payment information when you subscribe (processed securely via Stripe)
  • Profile information you choose to provide

Usage Information

  • Journal entries, mood tracking data, and wellness preferences
  • Angel number sightings and spirit animal encounters you log
  • Exercise and nutrition logs
  • App usage patterns and feature interactions

Technical Information

  • Device type, browser type, and operating system
  • IP address and general location (city/region level)
  • App performance and error data

2. How We Use Your Information

  • To provide and personalize your wellness experience
  • To process your subscription and payments securely
  • To send you daily affirmations, weekly summaries, and wellness reminders
  • To track your spiritual journey progress and unlock achievements
  • To improve our services and develop new features
  • To respond to your inquiries and provide customer support
  • To send important updates about your account or our services
  • To protect against fraud and ensure platform security

3. How We Protect Your Data

We implement industry-standard security measures to protect your personal information:

  • All data is encrypted in transit using SSL/TLS encryption
  • Passwords are securely hashed and never stored in plain text
  • Payment processing is handled by Stripe, a PCI-DSS compliant provider
  • Regular security audits and vulnerability assessments
  • Access to personal data is restricted to authorized personnel only

4. Information Sharing

We do NOT sell your personal information. We may share your data only in these limited circumstances:

  • Service Providers: With trusted third parties who assist in operating our platform (e.g., Stripe for payments, email services for notifications)
  • Legal Requirements: When required by law or to protect our rights and safety
  • Business Transfers: In connection with a merger, acquisition, or sale of assets
  • With Your Consent: When you explicitly agree to share information

5. Cookies & Local Storage

We use cookies and local storage to enhance your experience:

  • Essential Cookies: Required for authentication and security
  • Preference Cookies: Remember your theme preferences and settings
  • Analytics: Help us understand how you use the app to improve it

You can manage cookie preferences in your browser settings.

6. Your Rights

You have the following rights regarding your personal data:

  • Access: Request a copy of your personal data
  • Correction: Update or correct inaccurate information
  • Deletion: Request deletion of your account and data
  • Export: Receive your data in a portable format
  • Opt-out: Unsubscribe from marketing communications

To exercise these rights, contact us at youmatter@stayrootedlala.com

7. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. If you delete your account, we will delete your personal data within 30 days, except where we are required to retain it for legal, accounting, or security purposes.

8. Children's Privacy

Lala Land by Rooted Wellness is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: youmatter@stayrootedlala.com

Business: Rooted Wellness LLC

Stay Rooted 🌳